Frequently Asked Questions
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Our brand is dedicated to sustainability through every step of our design and production process. We use eco-friendly materials, ethical manufacturing practices, and focus on creating timeless pieces that encourage mindful consumption. Additionally, we strive to minimize waste by using recycled fabrics and packaging.
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Yes! We use a variety of organic and recycled materials, such as organic cotton, recycled cotton, Tencel, SeaCell. These materials are sourced from suppliers who share our commitment to sustainability and ethical production.
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To prolong the life of your sustainable clothing, we recommend following the care instructions provided on each product's label. In general, wash your garments in cold water, air dry them, and avoid harsh chemicals. By taking these simple steps, you can reduce your environmental footprint while keeping your clothes in great condition.
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We offer free standard shipping on all orders within UK. We also offer international shipping at an additional cost.
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Yes, we accept returns within 14 days of purchase as long as the items are unused, in original condition, and with the tags attached. Please note that the customer is responsible for return shipping costs, and we cannot take responsibility for lost or damaged items during return shipping.
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We apologise for any inconvenience. Please contact our customer service team within 14 days of receiving your order, and we will be happy to assist you with a return or exchange. We may ask for photos of the damaged or incorrect item to help us resolve the issue as quickly as possible.
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In addition to using eco-friendly materials and ethical production methods, we also focus on creating timeless designs that are meant to last, which helps reduce the need for fast fashion. Look for our "Sustainable Choice" label on products that have a particularly low environmental impact.
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Yes! We offer digital gift cards in various denominations. You can purchase them directly from our website, and they can be used for any item in our store.
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Follow us on our social media platforms for behind-the-scenes content, new product launches, and more.
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We work with trusted artisans and factories from Europe, ensuring all of our partners meet our strict standards for sustainability, fair wages, and ethical labor practices. We strive to work with local suppliers whenever possible to reduce the carbon footprint of our production process.
Need more help?
If you have a question we haven’t answered or would like to speak to us directly, please get in touch.